Policy

Cancellation Policy

In case of cancellation or a change to a reservation, a $50.00 processing fee may apply plus any other applicable fees. To receive a confirmation of your cancellation the cancellation notice must be sent by email, fax or by mail.  Please call to confirm we have received your cancellation. Postmarks do not apply to the cancellation notice date when received by mail. If a cancellation is received less than 30 days prior to scheduled arrival, 25% of the total rate will be charged, less than 15 days  50%, and 5 days or less 75% of the total rate. No cancellations are accepted the day of check-in, the full reservation amount will be charged. No refunds for early departure. We reserve the right to cancel a reservation if the reservation is changed to a shorter term or to different dates. We always do our best to re-book any cancelled dates when possible and can sometimes refund part or all of any charges depending on how much of our loss due to the cancellation we are able to recover.